Common Diablo 3 Installation Problems and How to Fix Them

As Diablo 3 has been released for some days, a host of issues have cropped up. Most of these can be solved by commonsense troubleshooting techniques, but some others are a bit more evil.

We'll keep this post updated throughout the next couple of days with the latest problems and info on how to fix them. We'll also include non-Blizzard sources when appropriate (but in general, Blizzard is pretty on top of all these).You can buy diablo 3 gold for diablo game.

ATI 1.24 Catalyst graphics issue

Compatibility mode

Digital download yet "Disc Ejected" error

Error 108

New downloaders required for EU English and German

Nothing happens when running the installer

Overlay programs crash Diablo 3

Removing beta files

Tome error

Unexpected decryption error

For more information on basic troubleshooting of the installation, check out Blizzard's thread with tips on what you can do with your computer to fix most issues.

ATI 1.24 Catalyst graphics issue

We've recently become aware that playing Diablo III with the latest Catalyst 12.4 drivers for ATI cards may cause some visual artifacts for specific hardware configurations. This issue affects users of ATI Radeon HD 2400, 2600, 2900, 3400, 3600 and 4500 graphics cards under Windows Vista and Windows 7. ATI Radeon HD 4600, 4700, 4800, 5000, 6000 and 7000 series products are unaffected, as is Windows XP.

Update: ATI has released a Catalyst 12.4a driver hotfix for the affected cards.

Compatibility mode

During the Beta, several startup issues were resolved by setting the Diablo III tools to run in Compatibility Mode. At this time, Compatibility Mode for the retail tools is no longer needed. In fact, setting the tools to run in Compatibility Mode may cause other issues with the Blizzard Launcher. If you are having issues with the game and normal troubleshooting steps have not helped, please create a thread here or you can create a Support Ticket on your Battle.net Account Management page.

Digital download yet "Disc Ejected" error

If it's asking for a disk then it means an entire data tome is missing from the download. I'd recommend restarting the downloader to see if you can pick that up.

When restarting the downloader, make sure to select the same download folder that you did before. It should have the Diablo 3 installer file inside it. Allow the downloader to completely finish. It will launch the installer on its own when it is done.

Error 108

Similar to "An unexpected decryption error occurred", the error 108 can be caused by corrupted, damaged or incomplete installation files. This can often times be caused by closing the downloader early. Though the downloader may show 100%, please allow some time for it to fully complete.

You may be able to fix this by running the downloader and pointing it to the same saved location so that it may scan and download any missing files.

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